CREATE. DELIVER. ENGAGE.
Commercial Product and Technical Service Catalog and Lifecycle Management with Hansen Catalog
Cross-market Omni-channel Quote and Order Capture with Hansen CPQ
Commercial and Technical Order über-orchestration and Fulfilment Management with Hansen OM
Lead-to-cash customer care and billing for communications service providers
Network Service and Device Activation with Hansen Provision
Installed Product, Service, and Resource Inventory Management with Hansen Portfolio
HANSEN CREATE-DELIVER-ENGAGE SUITE FOR CSPs
Turning product innovation into new business revenue is the imperative in the age of 5G and digital services. The Hansen Create-Deliver-Engage Suite for communication services providers is comprised of catalog-driven cloud applications that enable service providers to create and deliver the next experience and grow new business models through accelerated product innovation.
Read The Brief
Create-Deliver-Engage Informatics
As part of the foundational elements of the product suite, Hansen Create-Deliver-Engage Informatics provides data management capabilities to give CSPs the ability to understand and act in real-time to improve the product experience for customers. Delivered through a native dashboard or familiar industry data visualisation applications, businesses can benefit by truly understanding and learning from accurate picture of customer behaviour and experience.
The Create-Deliver-Engage data management capabilities will enable CSPs to:
- Extract valuable actionable insights from aggregated data.
- See and analyse sales performance immediately to adjust sales strategies for product lines, offers, geographies and channels.
- Improve operational performance through real-time understanding of how you’re delivering services.
- Have immediate visibility into your valuable BSS/OSS data that reveals your business’ key performance indicators.
- See order and delivery issues that affect product experience for groups or individual customers to remedy.
- Get immediate and up-to-date results for quotes, orders and product sales at a granular level in any time-frame required.
- Use industry-leading business intelligence tools like Tableau, Power BI, Qlik and Splunk to visualise selling and delivery success in real-time.